LMH named a top 20 rural community hospital

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Logansport Memorial Hospital was recently named one of the Top 20 Rural Community Hospitals in the country.

The National Rural Health Association (NHRA) has announced the 20 highest-ranked prospective payment system hospitals in the country based on an evaluation by the Chartis Center for Rural Health, using the iVantage Health Analytics’ Hospital Strength Index.

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LMH recognized as a four-time recipient of top 100 Rural and Community Hospital Award

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Logansport Memorial Hospital is proud to announce that it has been named one of the Top 100 Rural & Community Hospitals in the United States by The Chartis Center for Rural Health. Regarded as one of the industry’s most significant designations of performance excellence, the annual Top 100 Rural & Community Hospitals award is based upon the results of the Hospital Strength INDEX® from iVantage Health Analytics.

“This achievement is very gratifying and validates our daily commitment to providing the best healthcare possible to our community, while maintaining an efficient and effective facility,” comments Perry Gay, President and CEO. He went on to say, “Logansport Memorial is proud of the efforts of our physicians and staff who have contributed to our achievement of this designation. To be among the small group of hospitals who can say they have been recognized by this award for four straight years is a true honor, and we want our community to be proud of their hospital and the quality of care that’s available to them, right here at home.”

“As a community hospital, we are committed to our patients and all those we serve as a key partner in their overall health and wellness,” says Perry. “We consistently look for innovative ways to pursue a patient-centered approach to healthcare that meets the needs of our patients and exceeds their expectations. It takes our entire team – engaged providers, forward-thinking executives, and exceptional staff at all levels to achieve results and outcomes that lead to designations like this. We will continue building upon the successes we have reached thus far, and hope to work toward many more.”

Hospitals recognized as a Top 100 facility scored in the top 100 among all rural and community hospitals nationally. Now in its ninth year, the INDEX leverages 50 rural-relevant indicators across eight pillars of hospital strength (i.e. Inpatient Market Share, Outpatient Market Chare, Cost, Charge, Quality, Outcomes, Patient Perspective and Financial Stability) to determine an overall score for each hospital. Each of the INDEX’s 50 indicators is culled from publicly-available data sources.

“In an era of increased complexity and uncertainty, Top 100 hospitals have established themselves as a leader for rural provider performance,” said Michael Topchik, National Leader of The Chartis Center for Rural Health. “Top 100 status is a real indicator of how proactive these hospitals are when it comes to pushing for performance improvement in areas such as quality, outcomes, patient safety, market share and finance.”

Top 100 Rural & Community Hospital Resources:
The list of this year’s Top 100 Rural & Community Hospitals, as well as the 2019 INDEX methodology, can be found at www.ivantageindex.com/top-performing-hospitals.

To learn more about The Chartis Center for Rural Health or to speak with someone regarding the INDEX and the 2019 Top 100, please email Billy Balfour at wbalfour@ivantagehealth.com.

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LMH announces phishing incident

Logansport Memorial Hospital was the victim of a hacking incident that may have resulted in unauthorized access to certain information about the Hospital's patients. On February 22, 2019, the Hospital became aware that an employee email account had been compromised through what is known as a phishing attack, where a malicious actor sought to obtain the employee’s username and password through a fake email that requested the employee to provide those credentials for a seemingly legitimate purpose. The Hospital immediately took steps to secure the account and ensure that the unauthorized actor no longer had access to it.

The Hospital initiated an investigation and learned on or about March 18, 2019, that the compromised email account contained patient protected health information. Since then, the Hospital has worked to identify the individuals and information potentially affected by the breach. While the Hospital's investigation was not able to definitively conclude whether the unauthorized actor actually accessed or obtained a particular individual's information, it would have been possible for the unauthorized actor to access and obtain patient information that was in the compromised employee email account.

The information potentially accessed by the unauthorized actor was primarily in the form of surgical schedules that were sent daily to the Hospital employee for use in legitimate job functions and spreadsheets for use in clinical data reporting. The potentially compromised information included some or all of the following: patient name, date of birth, age, medical condition/diagnosis, allergies, phone number, medical record number, name of surgeon, and date/time of surgery/service. It is important to note that, for nearly all of the affected individuals, the information did not include any personal financial information, such as social security number or credit card information. However, for a small portion of the affected individuals, the information did include social security number.

This incident did not involve or affect the security of the Hospital's electronic medical record in any manner, and at no point was the Hospital unable to access the information needed to provide high quality health care services to patients.

The Hospital sent letters to each of its affected patients to inform them of this incident and to identify the steps that patients can take to protect themselves from the potential misuse of this information. The Hospital sent an initial batch of letters on April 23, 2019 and another batch of letters on May 23, 2019 after it realized that not all affected individuals had received the initial notice. For any individuals whose information included a social security number, the letter they receive will specifically state this and the Hospital is offering them two years of free credit monitoring services to help alleviate any privacy concerns they may have. Whether an affected patient’s information was one of the few that included social security number or not, the Hospital suggests that patients who are concerned about their information consider contacting the three credit reporting agencies to place a fraud alert on their credit reports, and to monitor medical records and health insurance claims information for any indications of medical identity theft.

The Hospital has reported the incident to the U.S. Department of Health and Human Services Office for Civil Rights, which is the federal agency that oversees the privacy and security of patient protected health information.

Logansport Memorial Hospital deeply regrets that this incident occurred. The Hospital is committed to providing quality care and protecting PHI. The Hospital has established a call center to answer any questions that patients may have about this incident. Patients may contact the call center at (855) 424-2570 between 9 a.m. and 9 p.m. Eastern time, Monday through Friday. Read More

LMH celebrates its two-millionth PATIENT encounter

Two-Millionth Patient Encounter and Staff

On Friday, April 7, Logansport Memorial Hospital celebrated its two-millionth patient encounter. Kristen Carter Hall was registered in our electronic medical record as this special encounter, and it is a milestone worth celebrating! Kristen was at Logansport Memorial that day, registering for lab work and a CT scan.

Our electronic medical records system for hospital visits, known as Meditech, has been in place since February of 2001 here at the hospital. Patient encounters are recorded each time a patient has an experience with LMH. Encounters are not considered unique visits, because one patient could have hundreds of encounters over time with the hospital. But two-million encounters with various patients and families in our community is still equivalent to that many lives impacted and touched numerous times by the care our physicians and staff deliver every day.

“To know that we have been chosen two-million times by various patients and families in this community, and other communities that we serve, is very special to us,” comments Perry Gay, President and CEO of Logansport Memorial Hospital. “It illustrates the trust and confidence that our patients repeatedly place in us each time they choose to use LMH for their healthcare. In today’s healthcare world, each patient has a choice in where to receive the care they need, and it’s important and special to us each and every time we are a patient’s choice. We wanted to celebrate this milestone of service to Logansport, Cass County, and our surrounding counties.”

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Logansport memorial hospital recognized for outstanding care coordination services from caravan health

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On January 11 and 12, 2017, a group of Logansport Memorial Hospital employees attended the Caravan Health Accountable Care Symposium in Phoenix, Arizona. During this event, Logansport Memorial Hospital was awarded the Population Health Pioneer Award for the Highest Transitional Care Management (TCM) rate among all of the Caravan Health Accountable Care Organizations. Logansport Memorial Hospital President and CEO Perry Gay was in attendance to accept this award on behalf of the hospital, along with Jeanette Huntoon (Vice-President of Physician Practices) and Crystal Zinsmeister (Director of Care Coordination).

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