From the Blog

Logansport Memorial hospital asking for online reviews

There is a lot for patients and consumers to be wary of these days -- from ongoing spam or scam phone calls to text message solicitations from many different organizations. It can be hard to know what's secure and legitimate to respond to when you are trying to keep your information safe.

Text

But we live in a world where feedback is easily shared and often requested by many organizations, to be used for improving services or experiences. At Logansport Memorial Hospital, we want to be the preferred choice of patients, employees, and providers in north central Indiana. We strive for the highest levels of satisfaction and have a team of staff members who go above and beyond when helping our patients. When you or a loved one has a great experience at a clinic location or with one of our staff members or providers, we want to know about it.

Logansport Memorial is using a new, secure tool to ask for online patient reviews. Submitting a review through the secure email or text message that you may receive after an office visit or care experience is quick, easy, and safe. If you receive an email or text message from Logansport Memorial, please know that it is safe to follow the prompts and respond by leaving a review.

Reviews will automatically be published to our Google pages for the Hospital, the Emergency Department, and our off-site clinic locations -- Express Medical Center, Peru Medical Center, Rochester Health Center, and Camden Health Center. Your contact information is safe, and never shared or distributed. The tool that we use is HIPAA-compliant for the protection of patient information and privacy. Reviews are published through the tool when you willingly submit them. 

If you receive an email or text message after an office visit or care experience, we want you to know it is safe to respond and leave a review. You can also share a story about the care you received on our website at any time, by visiting LogansportMemorial.org/Story/. Information shared here is also kept safe and secure, but it is not automatically published to our Google pages. Stories submitted through the online form may be considered for testimonials. Additional details or information may be requested in follow-up from the LMH Marketing Department using the contact information that you provide.

Please take the time to respond and leave us a review if you receive an email or text. Your feedback helps us improve and recognizes our staff members for the exceptional care they provide. We are proud to serve you and look forward to hearing from you. 

TOPICS: News